Hyundai Receptionist
Job Title: Receptionist (Hyundai Woodmead)
Job Type: Permanent
Location: Woodmead, Gauteng, South Africa
Closing Date: February 07, 2025
Reference Number: MOT250106-6
Job Overview
Hyundai Woodmead is seeking a skilled and professional Receptionist to join our team. This permanent position requires a friendly, detail-oriented individual who excels in both administrative and customer-facing roles. The successful candidate will play a crucial role in ensuring seamless front desk operations and assisting with service bookings and administrative tasks.
Key Responsibilities
Bookings Clerk Duties:
Ensure all service jobs are closed efficiently and costed accurately based on the flat rate manual.
Assist Service Advisors during peak periods and handle service bookings when necessary.
Maintain an organized and up-to-date booking sheet, ensuring accurate daily planning (bucket system).
Coordinate effectively between Service Advisors and foremen to ensure timely customer service.
Obtain timely authorizations from service plans and fleet companies.
Keep filing systems updated and send debtor invoices promptly.
Receptionist/Switchboard Operator Duties:
Answer incoming calls promptly and transfer them to the appropriate departments or individuals.
Ensure the reception area is welcoming and comfortable for customers.
Operate the switchboard effectively, including transferring calls and taking messages.
Manage reception displays and utilities to ensure an appealing and efficient front desk.
Supervise cleaners and maintain a tidy, professional dealership environment.
Oversee junior staff working at the reception area.
Complete weekly and monthly reports required by the Dealer Principal or Accountants.
Assist with general administrative tasks as needed.
Qualifications and Experience
- Education: Matric certificate.
- Experience: 3-4 years of experience in a similar or related role.
- Familiarity with booking systems and front-line customer service responsibilities is essential.
Skills and Personal Attributes
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Professional demeanor with a customer-centric approach.
- Ability to multitask and remain calm under pressure.
- Familiarity with general administrative tasks and reporting procedures.
Why Join Hyundai Woodmead?
At Hyundai Woodmead, we prioritize exceptional customer service and operational excellence. As a Receptionist, you will be at the forefront of our operations, ensuring a positive experience for all customers while supporting key administrative functions.
Employment Equity
Hyundai is committed to transformation and diversity in the workplace. Preference will be given to candidates who meet the company’s employment equity objectives.
How to Apply
Submit your application by February 06, 2025. Ensure your resume highlights relevant experience and qualifications. Applications that do not meet the specified criteria may not be considered.
Click below to apply
Take the next step in your career and become a valued member of Hyundai Woodmead’s professional team!