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Motus FORD Kempton Park is seeking a dedicated and professional Receptionist to join its team in Rhodesfield, Kempton Park, Gauteng, South Africa. This permanent position is an excellent opportunity for individuals who are passionate about customer service, administration, and working in a dynamic automotive environment. The successful candidate will play a key role in ensuring the smooth operation of the dealership’s front desk and administrative functions while contributing to the overall success of the team.

Position Overview

The Receptionist at Motus FORD Kempton Park will be responsible for managing the switchboard, welcoming visitors, and providing exceptional customer service to both callers and walk-in clients. This role requires a proactive individual who can handle administrative tasks efficiently while maintaining a professional and friendly demeanor. The Receptionist will serve as the first point of contact for the dealership, ensuring that all interactions reflect the high standards of Motus FORD Kempton Park.

Key Responsibilities

The Receptionist will be expected to:

Welcome Customers: Greet all walk-in customers warmly and ensure they are attended to promptly and professionally.

Manage Incoming Calls: Handle incoming calls efficiently, take accurate messages, and relay them to the appropriate personnel in a timely manner.

Perform Administrative Tasks: Assist with general administrative duties, including typing, filing, and maintaining accurate records for easy retrieval.

Handle Cash Transactions: Support receipting, cash handling, and banking activities as required.

Maintain Reception Area: Ensure the reception and coffee bar areas are clean, tidy, and presentable at all times.

Provide Accurate Information: Offer callers and customers accurate and up-to-date information about the dealership’s services and updates.

Ensure Compliance: Assist in screening visitors and maintaining COVID-19 protocols to ensure a safe environment for all.

Qualifications and Experience

The ideal candidate for this role should possess the following qualifications and experience:

• Education: A Grade 12 certificate or equivalent.
• Experience: At least 1 year of experience in a receptionist or administrative role.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
• Language Skills: An excellent command of the English language, both written and verbal, is required.

Skills and Personal Attributes

The successful candidate will demonstrate the following skills and attributes:

Communication Skills: Strong ability to read, write, and speak English fluently.

Interpersonal Skills: A people-oriented individual who can build positive relationships with customers, colleagues, and stakeholders.

Attention to Detail: A meticulous approach to tasks, ensuring accuracy and professionalism in all work.

Problem-Solving Skills: Ability to identify issues and implement effective solutions.

Stress Tolerance: Remain calm and composed under pressure, handling complaints and challenges with a positive attitude.

Self-Motivation: A proactive and responsible individual who takes initiative and works well independently.

Professionalism: Friendly, approachable, and welcoming demeanor with a vibrant and energetic personality.

Reliability: Consistent and dependable in meeting deadlines and fulfilling responsibilities.

Why Join Motus FORD Kempton Park?

Motus FORD Kempton Park is committed to fostering a culture of growth, collaboration, and excellence. By joining the team, the Receptionist will have the opportunity to:

• Work in a professional and supportive environment.
• Develop their skills and gain valuable experience in the automotive industry.
• Contribute to the success of a reputable and established dealership.
• Be part of a team that values teamwork, innovation, and customer satisfaction.

How to Apply

Interested candidates who meet the qualifications are encouraged to apply before the closing date on January 29, 2025. Applicants should reference the job number MOT250122-7 in their application.

This is an excellent opportunity for individuals looking to advance their careers in a thriving and respected automotive dealership. Motus FORD Kempton Park looks forward to welcoming a dedicated and enthusiastic Receptionist to its team.

Click below to apply

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