Employer: Shoprite Group of Companies
Job Title: YES Learner (People Support)
Reference Number: SHO261006-1
Job Category: Human Resources
Job Type: Contract
Location: Cape Town, Western Cape, South Africa
Minimum Qualification: Grade 12 / National Senior Certificate or Equivalent
Experience: Previous administrative or customer service experience is advantageous
Closing Date: 15 October 2026

Job Description

The Shoprite Group of Companies is inviting suitably qualified candidates to apply for the YES Learner (People Support) position for 2026, based in Cape Town, Western Cape.

This entry-level opportunity is suitable for individuals who have completed Grade 12 and are interested in gaining practical workplace experience in Human Resources, administration and employee support services.

The successful candidate will join Shoprite’s Human Resources department on a contract basis, providing assistance with employee engagement, personnel administration, talent development initiatives and day-to-day HR operations.

The position provides an opportunity to gain exposure to professional workplace processes within one of Africa’s leading retail groups. Candidates will develop an understanding of how Human Resources departments support employees, maintain personnel information and contribute to the effective operation of a large organisation.

The role requires strong communication skills, computer literacy, organisational abilities and a willingness to learn. Candidates should be comfortable working with different people, handling confidential information and completing administrative duties accurately.

Although previous administrative or customer service experience will be advantageous, the advertised requirements do not specify a compulsory number of years of work experience.

Applicants who are passionate about developing a career in Human Resources, business administration or employee relations are encouraged to consider this opportunity.

Minimum Requirements

Applicants interested in the Shoprite YES Learner (People Support) opportunity must meet the following requirements:

• A minimum National Senior Certificate (Grade 12/Matric) or equivalent qualification.
• Strong verbal and written communication skills in English.
• Basic understanding of Human Resources principles and labour legislation.
• Computer literacy, particularly Microsoft Word, Excel and Outlook.
• Familiarity with Human Resources information systems or willingness to learn how to use HR technology.
• Good organisational and time management skills.
• Ability to handle confidential employee information professionally and responsibly.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively with other employees in a team environment.
• Willingness to learn new processes and adapt to a fast-paced workplace.
• Previous experience in an administrative or customer service environment will be an advantage.

Candidates should demonstrate a professional attitude, reliability and a commitment to completing assigned responsibilities accurately.

Core Functions and Responsibilities

The successful candidate will support Shoprite’s Human Resources department by performing a variety of employee support and administrative responsibilities.

1. Human Resources Administration

Assist the HR department with general administrative activities, including organising employee information, maintaining documentation and supporting daily departmental operations.

The learner will help ensure that administrative processes are completed accurately and efficiently.

2. Employee Engagement and Support

Assist with employee engagement activities aimed at creating a positive and productive workplace environment.

The successful candidate will also respond to employee queries professionally, providing relevant information or referring matters to appropriate HR team members when necessary.

3. Personnel Records Management

Maintain accurate and updated employee records in accordance with company policies and applicable legal requirements.

Responsibilities will include updating employee information, organising documentation and ensuring that personnel information is handled confidentially.

4. HR Information Systems

Assist with the use of Human Resources information systems to update employee details, manage information and prepare reports.

The position will provide practical exposure to technology used in modern Human Resources departments.

5. Employee Onboarding

Support the onboarding process for newly appointed employees.

This may include preparing relevant documentation, assisting with orientation activities and helping new employees understand important administrative procedures.

6. Training and Development Coordination

Assist with coordinating employee training sessions, meetings and other HR-related events.

The learner may be required to help schedule activities, prepare documents and communicate relevant information to employees.

7. Talent Development Initiatives

Support initiatives intended to improve employee development, engagement and workplace performance.

The candidate will work alongside HR team members to help implement activities that contribute to workforce development.

8. Team Collaboration

Work closely with Human Resources colleagues and other employees to maintain effective communication and efficient administrative processes.

The successful applicant must demonstrate the ability to follow instructions, meet deadlines and contribute positively to team activities.

9. Continuous Improvement

Participate in activities aimed at improving administrative processes, employee support services and operational efficiency.

The learner will be encouraged to develop problem-solving skills and identify opportunities for improving workplace processes.

10. Professionalism and Confidentiality

Maintain professional conduct and ensure that sensitive employee information is handled responsibly.

All assigned responsibilities must be performed in accordance with company policies, ethical HR practices and applicable workplace requirements.

Who Should Apply?

The Shoprite YES Learner (People Support) opportunity is particularly relevant to Grade 12 graduates who are interested in building a professional career in Human Resources.

It may also appeal to individuals interested in office administration, employee relations, personnel management, recruitment support and other people-focused business functions.

Candidates who enjoy working with people, organising information, using computers and assisting others may find this opportunity suitable for their career interests.

Applicants should be prepared to learn new systems and procedures while contributing to the daily operations of a professional Human Resources department.

How to Apply

Interested candidates must submit their applications online through the official Shoprite recruitment platform.

Application Website:

Application Steps:

1. Visit the official Shoprite recruitment website using the link provided above.
2. Search for YES Learner (People Support) or enter reference number SHO261006-1.
3. Open the vacancy advertisement and carefully review the job requirements.
4. Register or sign in to the recruitment platform if required.
5. Complete the online application form with accurate personal, educational and employment information.
6. Provide any supporting documents requested by the recruitment system.
7. Review the application before submitting it.
8. Submit the completed application before the advertised closing date.

Applicants should ensure their CVs clearly reflect their educational qualifications, computer skills, communication abilities and any relevant administrative or customer service experience.

Important: The link above leads to Shoprite’s official vacancy search page rather than a verified direct link to this particular position. Applicants should search using the reference number and confirm that the vacancy is available before proceeding.

Closing Date

15 October 2026

Applications for the Shoprite YES Learner (People Support) position close on 15 October 2026.

Candidates are encouraged to submit their applications before the deadline to avoid missing the opportunity.

Reference Number: SHO261006-1